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How our Convenient Free Mail-In Process Works

How we help with your HomePod problems

Our customers’ experience deeply matters to us. We designed our process with the goal of making it as easy, transparent, and error-proof as possible.

Basically, your order kicks off the flow. Your major task would be to pack your HomePod nicely, and stick the label we send to you onto the package and get to it to US Postal Service. The rest should fall into place.  

  1. YOU PLACE AN ORDER ONLINE: Your order for the service or product initiates the process. Without an order, we cannot proceed.
  2. IF YOU ORDERED OUR SHIPPING BOX: If you added the “Send me a shipping box” option, we will send you the perfect box to pack your HomePod. The prepaid return label will be inside the box we send you. Simply put your HomePod in the box we send you, stick the prepaid return label on this box, covering the previous label. 
  3. IF PACKING ON YOUR OWN: We will email you your prepaid label with our address on it. CHECK YOUR SPAM/JUNK FOLDERS, as aggressive email filters occasionally mistake our emails as junk.   Print this label in “ACTUAL SIZE”, attach it securely to your box with barcode clearly showing, make sure that the label is taped securely from all sides to prevent accidental detachment from package. After packing your HomePod, you can also have US Postal Service print out the label for you using the QR code in the same email we send you. Follow the instructions in our email. 
  4. PACKAGING YOUR HOMEPOD: Make sure to ship your HomePod with ample padding inside a sturdy box to avoid damage during shipment. When you shake the box, nothing should slush inside. DO NOT WRAP THE CORD AROUND THE HOMEPOD, AND USE PLENTY OF PADDING. We’ll record the condition of each HomePod when we receive it, and we are not responsible for any damages during shipment.
  5. YOU SHIP THE HOMEPOD TO US: Please ship your HomePod to us within 3 business days of your order using the prepaid label from Step #1. We recommend that you obtain a receipt. Should the post-office accidentally lose your package, without a receipt, you will have only a claim without proof.
  6. ARRIVAL NOTIFICATION: You will receive a notification from us when we receive the item – you can also track it using the tracking number from Step (1). We’ll let you know if there is notable issues with the condition of the HomePod out of the box.
  7. POTENTIAL UNEXPECTED ISSUES: It is highly unlikely but, if it cannot be fixed, or has a different defect, WE will let you know, and discuss options. If you choose to do so, we’ll return your HomePod and issue a refund for the full purchase price.
  8. REPAIR and TESTING PROCESS: We will fix your HomePod within 2 business days. We will reset your HomePod to test connectivity, update its firmware/software to the latest version from Apple, and reset it to get it ready to be paired again with your network.
  9. WE SHIP IT BACK TO YOU: WE will ship your repaired HomePod and notify you of the shipment with a tracking number, so we can all track it.

If you have any questions, please feel free to ask. We love repairing and giving new life to these great sounding HomePods, and are happy to know that people like you are enjoying them. Happy repairs! We look forward to restoring your HomePod to its full functionality!

What our customers are saying

Carlos on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (November 13, 2024)

My HomePod died on me after updating to 18.1. It would show no sign of life, even when connected to power. I called Minn-Tech and was given the reassurance I needed to purchase the $69 option to fix my HomePod. They helped me figure out the best way to pack the HomePod for shipment, updated me when they received my HomePod and the condition it arrived in, and told me what the issue was and what they did to fix it. The whole process took exactly a week to ship out and for them to fix and ship it back to me. They also replaced additional parts with no additional charge that were worn for preventative maintenance known to cause the subwoofer to fail. I just received my HomePod last night, and it is moving and grooving in my stereo pair. I highly recommend Minn Tech if you're looking for an easy way to fix your HomePod that wont break your bank.

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Jeff on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (November 4, 2024)

EXCELLENT, WOW, FANTASTIC WOULD DEFINITELY USE AGAIN!!! My son's first generation HomePod was dead. Apple wants $275 to fix, might as well buy a new one. Googled the symptoms, saw YouTube videos on how to fix, honestly I would never be able to put it back together on first try, not to mention buying the right tools. Googled repairs in my area (Chicago suburbs), nothing. Came across Minn-Tech, what a find. For $69 (including shipping both ways!), Minn-Tech fixed the no power issue and replaced four ceramic DC filter capacitors as a preventive measure at no additional charge! Sent the HomePod on Tuesday 10/29 and was just delivered today, Monday 11/4. Works perfectly. Couldn't ask for a better result. Thank you Minn-Tech!!! My family has 7 other first gen HomePods, needless to say I've booked marked Minn-Tech. THANK YOU!!!

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Helen on HomePod Blinking Lights Flashing Volume Buttons Repair Fix Service (February 16, 2025)

I have made a TikTok review to make sure EVERYONE knows about Minn-Tech. It upsets me that there is almost no information about this failure on the internet and that people like Minn Tech doesn’t have a lot of presence on social media -but I get it. It isn’t for everyone, that’s why I made a 4 min review talking about my problem and hopefully it reaches the right audience. I am so grateful I found him, my first gen HomePod is working amazingly well after this issue. I give you 5 starts cuz that’s the max, but I’d give you 100,000!!! Thank you!!!

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Chris Stoneley on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (January 13, 2025)

Found via a google review, sent in BOTH my old door stops (because that’s what they were good for since they both went pop within a week of each other) and Minn-Tech did a brilliant job – new diodes and caps in both, and a new logic board in one – and I think they cleaned them both too. What an AMAZING service. Glad to have my stereo pair back in operation. Amazing service, and less in the landfill. Brilliant work. Five stars, no notes, would do again.

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Elton on HomePod Blinking Lights Flashing Volume Buttons Repair Fix Service (October 28, 2024)

I am so happy I stumbled about this service. I have held on to my HomePod for over a year now because of the + – volume button error. I figured it had to be software related, as this error started after my other HomePods updated to a new version overnight. For $50, including shipping back and forth, this was well worth it! I am glad I held on to my Original HomePod and finally found solution. I'm so happy to have my stereo pair set up again. Thank you!

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Robert Brian Smith on HomePod Blinking Lights Flashing Volume Buttons Repair Fix Service (November 18, 2024)

I recently had my HomePod repaired by Minn-Tech, and the experience was exceptional! The technician was friendly and provided clear communication throughout the process. My HomePod now works like new, and the turnaround time was surprisingly fast. I highly recommend their service to anyone needing reliable and professional HomePod speaker repairs! They exceeded my expectations!

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Philip N on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (July 16, 2024)

"Outstanding service and super-fast turnaround. How to cost-effectvely salvage a dead-as-a-doornail $300 speaker that is very hard to disassemble let alone figure out what to repair? Apple wanted $275 to do it (no comment), MN Tech did a superb job for a fraction of that, the unit is like new and works flawlessly. Bravo! And excellent communication all along."​

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martin edwards on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (April 14, 2025)

SEND YOUR HOMEPOD IN …YOU WILL NOT BE DiSSAPOINTED…. I was a little skeptical that my home pod could be fixed at first . Took the leap and sent it in to Minn tech , they went above and beyond and fixed other items also at no extra charge . Sent the hompod back in a timely manner with the latest software update.. Works like a champ …

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Kate on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (December 4, 2024)

For a music fan, good speakers are so important. These HomePods are really great, until they aren’t. HomePod is now working beautifully. Your customer service is outstanding! Not only are you providing a much needed service, you are keeping these out of e-waste landfill. Thanks & Cheers to you, best wishes for continued success!

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RichS on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (February 16, 2025)

Quick and convenient service to fix what would otherwise have become e-waste and gone to the landfill. I've been using it for a couple of weeks since Minn-Tech fixed my 1st gen HomePod and it works and sounds just as good as new. Well worth the cost of the repair, especially since it is the fraction of the cost of a new HomePod!

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aktanf on Death Fart – Apple Original HomePod Repair Service (October 4, 2024)

Thank you Dan! We are glad to have helped to our valuable customers like you. Please also note that every refurbished Homepod that we sell leaves Minn-Tech with the two preventive and preemptive services for 1- no-power and 2- loud fart issues already taken care of. Again, thanks for your feedback and enjoy your repaired HomePod!

Ben S. on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (September 27, 2024)

Minn-Tech went above and beyond with my second homepod repair. They repaired parts that were worn out but didn't need to be replaced (yet), free of charge! This is the kind of customer service more companies need to implement! Very happy with my newly fixed homepod that will hopefully last many years to come! Thanks!

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Aslam M on HomePod Blinking Lights Flashing Volume Buttons Repair Fix Service (February 16, 2025)

Hearing about this service from a YouTube video initially kept me skeptical but I could not have been more wrong. The HomePod was shipped out and back to me in an expedited manner and I am thoroughly impressed with how much care was taken in fixing it. I absolutely would recommend the service to anyone.

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Don Kimmick on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (August 12, 2024)

Exceeded all my expectations. Very professional. Kept in the loop thru the entire process. They even did some preventive maintenance replacing some capacitors that were weak but not yet failing at no charge. The best customer experience I have had in years. The turn around time was quick as well.

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D. Patel on Death Fart – Apple Original HomePod Repair Service (September 16, 2024)

Minn-Tech provided a fantastic service experience for repairing worn out capacitors on my 1st-gen HomePods. The whole process took less than a week including shipping both ways, and the fee was very reasonable given alternatives. I would use Minn-Tech again for this repair without hesitation.

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martin edwards on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (April 14, 2025)

SEND YOUR HOMEPOD IN …YOU WILL NOT BE DiSSAPOINTED…. I was a little skeptical that my home pod could be fixed at first . Took the leap and sent it in to Minn tech , they went above and beyond and fixed other items also at no extra charge . Sent the hompod back in a timely manner with the latest software update.. Works like a champ …

⭐⭐⭐⭐⭐

Brad C on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (March 4, 2025)

Very fast turnaround, and they work like new again. It even looks like they cleaned the mesh while they had them apart! I was just about to recycle my dead HomePods, and i'm glad I did not! Highly recommend!

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RichS on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (February 16, 2025)

Quick and convenient service to fix what would otherwise have become e-waste and gone to the landfill. I've been using it for a couple of weeks since Minn-Tech fixed my 1st gen HomePod and it works and sounds just as good as new. Well worth the cost of the repair, especially since it is the fraction of the cost of a new HomePod!

⭐⭐⭐⭐⭐

Simone on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (February 16, 2025)

Exactly as advertised. Fast and effective. They even changed for free a few extra components that were showing signs of deterioration.

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Chris Stoneley on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (January 13, 2025)

Found via a google review, sent in BOTH my old door stops (because that’s what they were good for since they both went pop within a week of each other) and Minn-Tech did a brilliant job – new diodes and caps in both, and a new logic board in one – and I think they cleaned them both too. What an AMAZING service. Glad to have my stereo pair back in operation. Amazing service, and less in the landfill. Brilliant work. Five stars, no notes, would do again.

⭐⭐⭐⭐⭐

Arturo Seleme on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (January 12, 2025)

YESSSS!! Thank you so much, they fixed not one but two dead home pods of mine. Super fast turn around, I was honestly shocked at how simple you made it, thank you again and I look forward to recommending you to anyone I know.

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V Winter on Death Fart – Apple Original HomePod Repair Service (January 12, 2025)

A great fix for my groaning HomePod 1! Even for a Canadian like me. All you need is access to an American mailbox 😁. No fool in’ around…these guys mean business😁

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Greg on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (January 12, 2025)

I was pleased when I discovered the repair service and very pleased when I received my HomePod back, working perfectly again. Broken HomePod? See these guys.

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Borys on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (October 24, 2024)

After moving to a new place, one of my HomePods wouldn't turn on and I thought the only option would be to buy a new one… But these guys fixed it in no time, and I found it extra handy that they provide a shipping label. Cannot recommend them enough!

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aktanf on Death Fart – Apple Original HomePod Repair Service (October 4, 2024)

Thank you Dan! We are glad to have helped to our valuable customers like you. Please also note that every refurbished Homepod that we sell leaves Minn-Tech with the two preventive and preemptive services for 1- no-power and 2- loud fart issues already taken care of. Again, thanks for your feedback and enjoy your repaired HomePod!

Dan R on Death Fart – Apple Original HomePod Repair Service (September 21, 2024)

They brought my dead HomePod back to life!!! Everything was quick and easy.

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Ben S on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (June 29, 2024)

Very fast turn around time! Brought my homepod back from the dead! Will be using your service again in the near future. Thanks!!

Cara D on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (June 7, 2024)

Super quick turn around. Shipped same day. HomePod repaired and working like new. Communication was excellent.

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k3nk3nt on Apple Original (1st Gen) Dead HomePod No-Power Repair Fix Service (June 2, 2024)

Very fast and high quality service exactly like Apple Mail in Warranty Service. This is currently the best HomePod service on the market for the price and value. Super highly recommended. Thank you for reviving my HomePod.

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mrsjsnow on HomePod Sale – Refurbished Original 1st Gen Apple HomePods (April 11, 2024)

Great seller! Shipping was super quick, label was printed immediately and item was received in 2 days. Item was exactly as described and works great, thank you!

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